Shipping and Delivery
With all the effort you put into your training and dieting, you shouldn’t have to worry about chasing your orders up. So we’ve streamlined our shipping policy to make receiving your order a breeze. We ship factory sealed supplements and apparel locally, and nationally each and every day. We pride ourselves on having the fastest dispatch and delivery times possible, and we work around the clock to ensure that you get your products lightning fast.
Shipping and Handling Cost We like to keep things simple, so:
For all orders under $150 the shipping and handling cost is just $9.95.
For all orders over $150 the shipping and handling cost is FREE
We ship orders Australia wide using Australia’s fastest and most trusted express delivery networks.
We take pride in dispatching all orders within one business day of payment being received in full and packaging all orders in the most secure way possible to avoid any damage during transit.
After placing an order, the following simple and streamlined process will take place:
- You will receive an initial confirmation email that your order has been received and is being processed.
- Once your payment has been received in full, your order will be dispatched and you will receive a shipping email advising you that your order has been successfully shipped. We retain receipt of all tracking numbers. If you would like a copy of your tracking number please contact us.
- In the event that no person is at the shipping address to accept delivery of the order when it arrives:
- The delivery driver will leave the order in a safe place if such a place can be found; or
- The delivery driver will leave a card in the letterbox advising that the order will be redelivered, or that the order is available for collection from a local shipping outlet.
- In the event that your order has not been received within a reasonable time frame, please contact us and we will help you resolve the situation.
- For information on freight liability and returns, please visit our Conditions of Use.
- If you have any further questions please don’t hesitate to contact us.